Enhance Customer Experience with CBOT

Driven by the power of  Generative and Conversational AI 

 

CBOT Client Stories

CBOT for the Best Conversational AI Experience with Chatbots and Fast ROI on Investment

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Client Story: Albaraka Türk

Albaraka Türk’s “Alba” Virtual Assistant Developed with the CBOT Platform: The New Face of Digita
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Client Story: İntegral Yatırım

To provide its customers with instant support in financial markets and enhance customer experience efficiency, Integ
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Client Story: Hayat Finans

The Hayat Finans virtual assistant, Hayat Finans Assistant, developed on the CBOT Platform using CBOT’s end-to
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AI Champions Developing Chatbots with CBOT NLP and CBOT GPT.

Empower your customer journey with the CBOT conversational AI platform and CBOT GPT leading the industry

1

Generative AI for Customer Care

Uses sophisticated Natural Language Processing and Generative AI to work in collaboration with humans and to speaks, interact, and understand the way they do.

2

Hybrid Workforce for Customer Care

GPT based Human + AI model where an AI-based VA helps the customer and hands over the conversation to a live agent and vice versa in a seamless way.

3

Simplify Customer Processes and Automate with Generative AI

Automate all interactions and improve your contact center efficiency by using CBOT’s generative AI based intelligent virtual assistants for customer service.

4

Increase Conversion Rates and Boost Loyalty

Let your customers simply ask for what they want in their own words and get a fast shopping experience without complex menu challenges.

24/7 Omnichannel Customer Service

Provide 24/7 personalized support and issue solving on the channels that your customers prefer.